When re-installing, please disable any antivirus or security software on your computer. Please run the installer with administrative privilege (right click the file > run as administrator). Please download and re-install the latest version of the licensing runtime. In the majority of cases this error is caused by an old runtime, and can easily be resolved as follows: If the license is activated, please proceed to Step 2. To do this please follow the Personal / Evaluation activation instructions. Make sure you have activated your product key. Please try the below in order: For Personal or Free Trial Licenses: This is a very common error that could be caused by a variety of different things. If you’re having trouble installing or running a program, please click here to see the troubleshooting guide. To see a list of supported operating systems, click here. Please note that Server Licensing is used for Flexible and University Licenses and Client Licensing is used for Personal, Trial, and Education Individual Licenses. The client computer you need to install the latest licensing runtime and To activate the license on the server computer/ run our software on How-tos Installation Instructionsīelow are the installation instructions for each license type.įor silent installation, please download and follow the instructions in Silent Install ISS Files. Software which runs Windows as a virtual machine. Mind that Personal or Evaluation licenses can only be installed in BootĬamp environment – they will not function when using Parallels or any Had reports of users successfully running it on these machines. We don’t officially support our software on Mac computers, however we Offline data entry available via RSLog Offline application for Windows System Requirements For RS3, Slide3, RocFall3 & EX3 Get help installing and activating your Rocscience programs & licenses on Windows.
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